Refunds and Terms
We are selling loose pearls products (Undrilled pearls), you can refund the product if pearls are not drilled and properly return to the seller according to:
1 - Once the product has been received, the buyer must inform the seller within 7days.
2 - The products must be return within 30 Days
3 - Shipping fees will be covered by the buyer
4 - Pearls must be undrilled
5 - The buyer did not use any Discount Code
When requesting drilling services or if any special discount has been applied, Product is not refundable. Sale is final.
Before making a purchase, you can request additional images or videos, or consult with a member of our staff if you are eligible for refund.
Upon receiving the returned items, we will immediately issue a refund or a request of exchanging products with other items in our store will also be possible