While there is a standardized grading process, various companies may use diverse grading techniques that may differ somewhat from one another.

Below, you will find comprehensive information on our grading approach, which is intended to help you improve your decision-making process before making a purchase on our online shop, www.cmwpearls.com.

View our Guides:
1- GRADING CHART
2- Grading Full Guide

The items in the collection are ONLY loose pearls that have not been drilled.
We also provide services such as necklace or bracelet stringing, earring making, and pendant making.

You may select and purchase your preferred bail below.:
- Bracelet Bail Collection
- Necklace Bail Collection
- Pendant Bail Collection
- Earring Bail Collection

For more information do not hesitate to contact us at sales@cmwpearls.com

You will be notified by email once the product is shipped, make sure you check your email regularly.

Check your shipping fee. Click here

TAX REGULATION
Each country may have tax regulation therefore please be aware of additional fees such as VAT TAX that may apply to your order.
We do not charge any tax fees in advance as calculation varies.

Refunds and Terms
We are selling loose pearls products (Undrilled pearls), you can refund the product if pearls are not drilled and properly return to the seller according to:
1 - Once the product has been received, the buyer must inform the seller within 7days.
2 - The products must be return within 30 Days
3 - Shipping fees will be covered by the buyer
4 - Pearls must be undrilled
5 - The buyer did not use any Discount Code

When requesting drilling services or if any special discount has been applied, Product is not refundable. Sale is final.

Before making a purchase, you can request additional images or videos, or consult with a member of our staff if you are eligible for refund.

Exceptional Case of Refunds:
If the buyer refuses to comply with the custom and pay the import tax, they are fully responsible for any loss, confiscation of the parcel by customs and any additional charges of the shipping. The buyer will receive a refund for the item only after it is returned to the sender, and shipping fees will not be refunded.
For assistance in checking customs tax, please contact sales@cmwpearls.com.

Refund Process Time:
Upon receiving the returned items, we will immediately issue a refund or a request of exchanging products with other items in our store will also be possible.